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Stakeholder Engagement


Companies will regularly engage in robust dialogue with stakeholders across the whole value chain, and will integrate stakeholder feedback into strategic planning and operational decision-making.

Robust stakeholder engagement — with employees, NGOs, local communities and investors— is invaluable for identifying key risks and opportunities on pressing sustainability challenges.  Stakeholders include people or groups within or outside the company who are affected by the company’s activities.

This section looks at how companies are performing on key areas of stakeholder engagement such as: focused engagement activity, substantive stakeholder dialogue and investor engagement.

Key Findings

  • Focused Engagement Activity: Seven percent (45 companies) engage stakeholders in the materiality assessment process, up from just two percent in 2012.
  • Substantive Stakeholder Dialogue: Thirty-five percent (215 companies) engage stakeholders on at least an annual basis, up from 28 percent in 2012.
  • Investor Engagement: Fifty-two percent (319 companies) engage investors on sustainability issues, up from 40 percent in 2012.

To read the full analysis, key findings and sector insights from Gaining Ground, click here.


Interactive Data

Click on a performance tier below to view more information about how companies are performing on stakeholder engagement.  To view data on other stakeholder engagement expectations, click the links to the left.

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[23] Companies in Mediocre in 2014